Renfrew County’s Virtual Triage and Assessment Centre (RC VTAC), has won a prize for municipal innovation.
The organization has won the P.J. Marshall Innovation Award at a virtual ceremony of the Association of Municipalities Ontario (AMO). Executive Director of AMO Brian Rosborough says the County’s approach to providing online healthcare options is an example of how critical services could be delivered during the Pandemic.
Warden Debbie Robinson was on hand to accept the award, saying many people have worked hard to ensure residents have access to care providers during the pandemic, and that it addressed a critical need in the community. She says RC VTAC will provide non-emergency care to the County long into the future.
RC VTAC came about in the initial stages of the pandemic and helps put those without a family doctor in touch with a physician so they can book a virtual assessment. In-person assessments can be handled by a paramedic if need be. The County says this has allowed them to reduce the strain on emergency services and provide care for residents.