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CRA Issuing Clarification After Email Removals, Lockouts

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The Canada Revenue Agency says taxpayers’ personal information is safe.

It comes after some people had their emails removed or were locked out of their accounts this week. A CRA media relations rep told C-B-C that users who are signed up for online account alerts may get a notification that their email address has been removed from their account. The spokesperson says it’s being done as a “security precaution” and wasn’t because of a cybersecurity breach.

Impacted users will get a letter in the mail explaining how to unlock their account, according to the spokesperson. It’s not known just how many users were impacted.

Written by Casey Kenny 

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